Account Director

Work at Mix+Shine

Should work be meaningful, fulfilling and supported by people you enjoy spending time with every day? 

We say YES. 

When we talk about work, we want to be clear about what’s at stake: This is how you spend most of your time. We spend more time working than we do with friends and family. There’s no room for box-checking at Mix+Shine because we are flexing our skills, celebrating each other, and stretching ourselves to discover exactly what our individual creative contributions can be. 

Mix+Shine is made up of the most skilled, committed, and creative people out there. We are looking for another creative mind to complement our growing team with good instincts, a team mindset, and proven expertise in integrated marketing. Here’s what that person should know about us: 

  • We think a lot of each other. Our company is rooted in friendship and true admiration. We think that shows up everywhere – across communication, teamwork, compensation, and benefits.
  • We’re all here to learn and grow. The bonus is you can do that *and* operate in your zone of genius at the same time. 
  • We believe in a secret recipe to doing award-winning work: It’s being willing to say, why not? when that genius idea hits you – then energizing, supporting and trusting your teammates until the idea is real. 
  • We love our craft. At Mix+Shine you will overhear discussion about the best minute of golden-hour, the virtue of the Oxford comma – and don’t get us started on the Instagram algorithm.  

Account Director 

Virginia Beach, VA | Hybrid | Full-Time
80k-115k/yr | Health & Dental Insurance, Retirement Match, Paid Time Off
10-12 Years Marketing Experience

Overall, you are a leader who helps run the business, keeps the wheels moving, and motivates your clients and team. You are the gatekeeper of brand equity and quality control of work before it leaves the building. Big thinking and execution rest with you.

Responsibilities/Expectations:

Client Management

  • Act as the overall management of each client’s account, ensuring that we are delivering quality work, aligning with overall goals, and ensuring client satisfaction each day.
  • Strengthen and own client & partner agency relationships (and all other stakeholders) 
  • Ensure that all client initiatives run on time and on budget
  • Navigate a portfolio of brands within a larger conglomerate or business group, and be deeply informed on the client’s business, including all campaign performance, any competitive, as well as product cycle analysis
  • Possess a deeper and more proactive understanding of client’s business outside of our campaigns or the marketing context.
  • Be able to leverage brand knowledge to inspire the team and contribute ideas that can transform the business.
  • Be able to effectively lead and shape client presentations and confidently present as required.

Team Management

  • Understand your role as a team leader. Always approachable and empathetic, you are seen as a role model to your direct reports regarding maturity, self-awareness, and professionalism.
  • Educate, inspire, motivate, and mentor account teams (along with strategy, media, creative, etc.…) in Mix+Shine’s commitment to providing best-in-class marketing communications while contributing to the career growth of your team members.
  • The Account Director is the person the account executives look to for support, guidance, and counsel. Their responsibilities include overseeing the overall growth and development of their team.
  • Supervise creative development for the account – you help lead and shape the creative work based on the client’s business objectives and brief the agency. Specifically ongoing campaigns and new campaign exploratories. Also, other creative projects/initiatives as presented
  • Manages up to CEO or other key management team on all things having to do with client and team
  • Responsible for assignments centered around operational and internal initiatives, as provided by the Leadership team

Radical Candor

  • Attendance and leadership role at relevant Client meetings/Presentations
  • Manage and attend relevant internal meetings (e.g: creative reviews, account management status meetings, etc)

Content Shoot Management

  • Ensure relevant documentation for pre-production meetings; shoots are in place prior to production
  • Supervise post-production process, incl. review rough cuts, influencer approvals, etc.
  • Ensure all internal and external approvals are in place and are accurately reflected in the deliverables

Business Growth

  • Proactively identify the needs of the client and business to sell through incremental campaign opportunities to clients that help them achieve the most efficient returns & results on their overall marketing dollars while delivering best-in-class work that helps grow client business.
  • Has proven ability to sell in new business and strategically grow portfolio, building relationships wider (if not higher). This includes helping sell creative ideas that are on strategy.
  • Drive long-term project planning in conjunction with management team

Business Strategy

  • You regularly read business reports and platform updates and provide a pov to the client as relevant
  • Eat, breathe, and sleep today’s digital & mobile consumers, to develop brand-specific strategies that, ultimately, help them sell shit
  • Strong foundational and working knowledge of creative and media across major digital and social channels. Must be well-versed in common marketing & media principles with a strong understanding of social media platforms and their ecosystems.
  • Be well versed in the various Paid Media and Measurement opportunities in social, digital, and broader marketing mix, to provide client recommendations on the proper social & digital KPIs, based on brand-specific goals.
  • Oversees larger campaign productions (e.g complex video or multiple channel campaigns that require more senior oversight)
  • Participate on larger strategic projects e.g. annual planning and help to set strategic agenda for the clients and goals for the team
  • Have well-honed eye to evaluate creative based on brand strategy & guidelines

Communication + Collaboration

  • Solid presentation skills (verbal, written, visual) to deliver impeccable strategic social counsel and ability to partner with creative and media teams to get to a strong story
  • Strong facilitation skills
  • Collaborate with the leaders of other departments, as well as inter-agency partners to improve and execute on client deliverables, processes, and output to ensure ongoing excellence of work
  • Silo-buster and collaborator – constantly inspiring creative thinking outside of expected job requirements

Organization+ Reliability 

  • You deliver all projects on time and within budget for your business
  • Be able to anticipate production costs, logistics, watch-outs, and what ideas are doable / not doable within a client budget
  • Ensures client relationship health is closely tracked and communicated to leadership on a regular basis
  • Ensures all scopes and schedules are completed and signed in a timely manner while working alongside lead to keep a handle on monthly billing and scope tracker.

Skills

  • Experience managing teams
  • Experience running multichannel projects and among multi-agency teams
  • Experience presenting to senior clients
  • Strategic thinker
  • Collaborator
  • Creative Champion
  • Knowledge of Mix+Shine/Influxion Point offerings
  • Mastery of presentation software (Powerpoint, Keynote, Google Slides)
  • Intermediate knowledge of Spreadsheet (file based) software (excel, Google Sheets)

Send resume to chelsea@mixandshine.com subject line: “APPLICATION: Account Director “